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Night Concierge

Night Concierge

Abbatt Property Recruitment

Posted 2 days ago, valid for 3 days

London, Greater London EC1R 0WX

Full Time

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Sonic Summary

The Night Concierge position offers a salary of £28,000 per year and requires 4 on 4 off shifts, totaling 42 hours per week.
The role is located in a high-end residential development in the City of London, where the concierge will be the first point of contact for residents and visitors.
Key responsibilities include greeting guests, monitoring security systems, handling parcels, liaising with maintenance teams, and ensuring smooth building operations.
Candidates should have previous experience in a residential, customer-facing role and possess strong communication skills along with a proactive attitude.
The ideal applicant is well-presented, detail-oriented, and thrives in a high-standard, service-driven environment.

Night Concierge - £28,000

4 on 4 off - 42 hours per week

City of London

We are seeking a professional, reliable, and service-focused Concierge to join our on-site team at a high-end residential development. The ideal candidate will be the first point of contact for residents and visitors, offering a polished and welcoming presence while ensuring the smooth daily running of the building's front-of-house operations.

Key Responsibilities:

Front of House: Greet and assist all residents, guests, and contractors with professionalism. Maintain a clean, presentable concierge desk and parcel area at all times.
Security & Safety: Monitor CCTV, conduct internal/external patrols, manage key handling, and respond promptly to incidents. Ensure safe access control, report H&S issues, and act swiftly in emergencies.
Parcel & Mail Handling: Receive, record, and securely store parcels, registered mail, and dry cleaning. Ensure accurate tracking and resident notification in line with SOPs.
Building Operations: Liaise with cleaning and maintenance teams, report defects, and support with basic maintenance tasks. Conduct regular H&S checks (plant rooms, water tanks, etc.).
Car Park Oversight: Patrol regularly, check permits, issue visitor passes and manage vehicle logs to ensure correct usage of spaces.
Communication: Use estate communication tools (phones, intercom, radios) efficiently. Maintain clear handovers and detailed logs.
Resident Support: Handle enquiries, log complaints, and ensure issues are resolved or escalated appropriately. Maintain confidentiality and uphold estate standards at all times.

Who We're Looking For:

Well-presented, articulate, and naturally customer-focused
Takes pride in their work and remains calm under pressure
Communicates with warmth, professionalism, and discretion
Previous experience in a residential, customer-facing role required
Strong sense of security awareness and reliability
Proactive, courteous, and detail-oriented
Thrives in high-standard, service-driven environments

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