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Onboarding Specialist

Randstad Perm Professionals
Posted a day ago, valid for 12 days
Location

London, Greater London EC1R 0WX

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are seeking a Customer Onboarding Specialist for a 15-month temporary role with a multinational technology company in Central London.
  • This position offers a hybrid working model and a day rate of up to £142 for the right candidate.
  • The Onboarding Specialist will be responsible for onboarding customers, driving engagement, and identifying customers at risk of churning.
  • Candidates should have at least 2 years of experience in onboarding, marketing, or customer success, ideally within technology or subscription-based businesses.
  • Strong relationship-building skills and the ability to work in the UK are essential for this role.

We are partnering with a multinational technology company in their search for a Customer Onboarding Specialist. This is a 15 month temporary role based in Central London offering hybrid working and a day rate of up to £142 per day for the right candidate.

As the Onboarding Specialist, you will be responsible for onboarding customers, driving engagement and identifying customers at risk of churning. You will monitor onboarding health, identify risk leading to churn and build internal relationships with the internal sales team, product team and solutions consultants.

The right candidate will have:

  • 2+ years onboarding/marketing/ customer success experience
  • Experience onboarding customers and helping them adopt and utilise products/services
  • Business savvy with strong relationship building skills
  • Ideally previous background within a technology/subscription based businesses

Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.