- Lead and support a team delivering high-quality service and expertise.
- Manage recruitment, onboarding, reviews, and staff development.
- Prioritise and allocate workloads to meet business demands and SLAs.
- Serve as a systems and process expert, driving improvements.
- Review and enter underwriting submissions; manage pre-modelling requests.
- Process policy data and endorsements within agreed SLAs.
- Maintain data accuracy through regular exception report management.
- Communicate deadlines and progress to stakeholders effectively.
- Ensure accurate documentation and audit-ready workflows.
- Resolve quality and contract certainty issues through root cause analysis.
Back to searchOperations Team Leader
Arthur
Posted 6 days ago, valid for 4 days
London, Greater London EC2V7NQ, England
Full Time
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Sonic Summary
- Arthur is partnering with a leading Lloyd’s Syndicate to recruit an Operations Team Leader for their growing team.
- The role requires overseeing a team of Underwriting Assistants and Delegated Authority Administrators while supporting multiple lines of business.
- Candidates should have experience in underwriting operations, along with mentoring and training skills, and a solid understanding of underwriting systems and processes.
- The position offers a competitive salary of £50,000 to £60,000 per year.
- A minimum of 3 years of experience in underwriting operations is required for this key leadership role.
