Assistant General Manager

RESPONSIBILITIES:

• Works under the direction of the General Manager to manage daily operations of upscale dining restaurant
• Promote the core values and culture of Major Food Group, including but not limited to
• excellence in food and beverage, service and hospitality
• Actively engage in all steps of service, by implementing, overseeing and maintaining all company policies and procedures
• Support forecasting and budgeting for all controllable costs
• Maintain standards according to DOH, fire safety, and employment regulations
• Train, evaluate and schedule all restaurant staff
• Consistently monitor, coach and encourage management team and hourly service employee to meet the companys service standards
• Assist FOH teams on the floor to ensure a high service level is maintained as needed
• Ensures all team members are educated on the companys products and services
• Respond efficiently and accurately to customer complaints and reviews

REQUIREMENTS:

• Minimum 3-5 years in a management role in the Restaurant/Hospitality Industry
• Bachelors degree in Hospitality Management, Business, or related field preferred
• Culinary certificate or comparable experience working in culinary roles preferred
• Ability to sit and stand for prolonged periods of time
• Lift and carry up to 50 pounds
• Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office and Google Workspace.
• Demonstrates positive leadership characteristics and supervisory skills, which inspire team members to meet and exceed standards
• Previous experience performing new restaurant opening responsibilities such as training and motivating new employees into a high-performing team and implementing new systems, policies, and procedures strongly preferred