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Essential Skills and Experience
IT Proficiency: Fully competent in Microsoft Excel and Microsoft Word. You will be required to complete Monday reports in excel format.
Leadership & Teamwork:Ability to inspire, motivate, and manage a team effectively, fostering a positive and collaborative work environment. For example, daily task sheets of essential tasks - it is your responsibility to monitor to uphold discipline of the team completing said tasks.
Customer Focus:A passion for providing luxury service and a deep understanding of guest expectations
Attention to Detail:Meticulous approach to every aspect of service to maintain our standards
Communication:Excellent verbal and written communication skills for interacting with guests, staff, and senior management.
Problem-Solving:Strong ability to resolve conflicts and address guest issues quickly and effectively.
Organisational Skills: Highly organisedand detail-oriented with the ability to manage multiple tasks and complex operations.
Financial Acumen:Ability to monitor costs, manage budgets, and contribute to revenue generation.
- You will be part of a supportive and effective team. High retention among the team means you are entering a company with staff who can support you in the early days
- Strong management team: Operations Manager, Group Head Chef, Events Manager and on site manager on duty and supervisors.
- Bonus paid annually linked to KPIs (staff costs within budget, average weekly revenue growth, maintenance costs maintained)
- On shift dining and drinks
- 50% off when you dine at any of our sites with friends or family
- Enrolment into our NEST pension scheme once you have passed probation
- Small company - working closely with senior management means you will be exposed to financial and operational data, giving you insights and ability to progress your hospitality career
