Housing Options Advisor

Are you passionate about making a real difference in people's lives?
We are seeking a proactive and empathetic Housing Options Advisor to join our South West London local authority team. This is a rewarding opportunity to play a key role in preventing homelessness and supporting residents to access sustainable housing solutions.

As a Housing Options Advisor, you will be responsible for interviewing and assessing individuals who are homeless or at risk of homelessness, determining statutory duties under the Housing Act 1996 (Part 7, as amended), and promoting practical housing options. You will provide clear, lawful advice to applicants, negotiate housing solutions, and work closely with landlords, partner agencies, and internal teams to prevent homelessness wherever possible.

You will also investigate homelessness applications, prepare detailed case notes and decision letters, and participate in outreach initiatives such as advice surgeries. A strong understanding of housing legislation, excellent communication skills, and the ability to manage a diverse caseload are essential.

If you are a motivated individual with a commitment to fairness, customer care, and positive outcomes, we'd love to hear from you.

How to Apply
If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW.
 
If you do not hear from us within 48 hours of applying, your application has been unsuccessful.
 
If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status.
Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).