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Applications Support Officer

Applications Support Officer

Novax Recruitment

Posted 2 days ago, valid for a month

London, Greater London SW18 4DJ, England

Full Time

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Sonic Summary

Westminster City Council is looking for an Application Support Officer with hands-on experience in Idox Uniform for a short-term contract from June 16, 2025, to September 8, 2025.
The role involves providing application support, configuring modules, and assisting with digital transformation projects within the Planning Department.
Candidates must have proven experience with Idox Uniform and strong technical and problem-solving skills.
The position offers a rate of £300 per day and requires a commitment of 36 hours per week, Monday to Friday.
Effective communication with stakeholders and the ability to train users are essential, along with familiarity in local authority environments.

Job Advert: Application Support Officer (UNIFORM - Planning Systems)Location: Westminster City Council, LondonContract Type: Contractor (Agency Worker)Start Date: 16/06/2025End Date: 08/09/2025Hours: 36 per week (Monday to Friday, 09:00-17:00)Rate: £300/day (Inside IR35 - Fixed Budget)Job Reference: RQ1535314

About the Role:Westminster City Council is seeking a skilled Application Support Officer with hands-on experience in Idox Uniform to join our Planning Department on a short-term basis to support a peak in workload.

You'll play a critical role in maintaining and optimising our digital planning systems, offering 1st and 2nd line support, system configuration, and contributing to digital transformation projects.

Key Responsibilities:

Provide application support for Uniform and related systems.
Configure modules such as Development Control, Building Control, Land Charges, and Enforcement.
Administer user roles, manage upgrades, testing, and documentation.
Assist with integration, data management, and workflow improvement.
Engage with planning teams, IT, and suppliers to resolve technical issues and deliver improvements.

Essential Requirements:

Proven experience with Idox Uniform is a strict requirement.
Strong technical and problem-solving skills.
Experience in application support and system administration.
Ability to communicate with stakeholders and train users effectively.
Familiarity with digital transformation and service optimisation within planning or local authority environments.

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