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Customer Success Engineer

Customer Success Engineer

True North Group

Posted 19 hours ago, valid for 10 days

London, Greater London EC1R 0WX

Full Time

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Sonic Summary

Contract opportunity for a Customer Success Engineer in Central London, requiring 4 days onsite per week.
This is a 6-month contract position, offering a salary that is inside or outside IR35.
Candidates should have solid Python skills, experience with SaaS/cloud-based platforms, and a customer-first mindset.
The role involves client integrations, designing custom Python scripts, and delivering training to improve client use of the SaaS product.
A background in trade reporting data or financial services is a bonus, with candidates expected to have relevant experience.

?? Contract Opportunity - Customer Success Engineer (Python)

?? Central London (4 days onsite) | ?? 6-month contract | Inside or Outside IR35

We’re on the hunt for a Customer Success Engineer who can bridge the gap between technical delivery and customer satisfaction. If you're someone who loves solving problems with Python and thrives in customer-facing roles, this could be your next contract.

Job spec:?? Act as the go-to tech contact for client integrations?? Design and develop custom Python scripts for data mapping?? Work closely with customers to align tech with business needs?? Deliver training, resolve issues, and improve how clients use our SaaS product?? Influence product direction by advocating for customer feedback

You’ll need:? Solid Python skills (data mapping, API integration)? Experience with SaaS/cloud-based platforms? Strong communicator with a customer-first mindset

�? Bonus if you’ve worked with trade reporting data or in the financial services industry.

Keen to know more or ready to jump in? Let’s chat!

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