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Service Desk Analyst - IT Helpdesk - Wimbledon - 12 Month Contract

Service Desk Analyst - IT Helpdesk - Wimbledon - 12 Month Contract

The Huntsmith Limited

Posted 2 days ago, valid for 10 days

London, Greater London EC1R 0WX

Full Time

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Sonic Summary

My client based in Wimbledon is urgently seeking a Service Desk Analyst for an initial 12-month contract, with potential extensions available.
The role involves providing telephone support to users and offers a valuable opportunity to enhance your IT career.
Candidates should have experience working within an ITIL framework, supporting Citrix/Xen Desktop, and extensive application support, particularly with MS Office.
The position requires knowledge of MS Windows 10/11, Active Directory, Office 365 Admin, and basic networking troubleshooting.
The salary for this role is competitive, and candidates should ideally have prior experience in a similar position.

My client based in Wimbledon, has an urgent requirement for a Service Desk Analyst to join on an initial 12 month contract with possible extensions thereafter. Please note this position will be supporting users over the telephone.

This is a fantastic role and company name to get on your CV helping you progress with your IT career.

REQUIRED SKILLS: -

Experience working within an ITIL framework
Experience in supporting Citrix / Xen Desktop
Extensive application support experience especially MS Office
Knowledge of MS Windows 10/11 and Active Directory
Experience in Office 365 Admin
Basic networking troubleshooting Knowledge

Experience of working to and exceeding Key Performance Indicators
Experience using ServiceNow Ticketing system
Windows 10/Mac Operating System knowledge

Please send across your most recent CV in application to this role.

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