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Location: London Bridge
Our client, who is a Managed Service Provider (MSP), founded in 2002, dedicated to delivering top-notch IT solutions to our clients. The team is passionate about technology and committed to providing exceptional service.
They are looking for a skilled IT Project and 3rd Line Engineer to join their team and help deliver successful projects for their clients’ businesses. The company has grown to 30 staff, with a dedicated ServiceDesk, Cyber, Projects & Accounts Management Team. Their client base has also steadily grown since 2020 via a number of small MSP acquisitions, and they’ve had a very successful integration with staff and clients alike.
IT Project Engineer - Key Responsibilities:
- Along with the Project Manager, the Project Engineer has the ability to technically lead, implement and deliver projects for their clients.
- Design, implement, and maintain networking solutions, including WiFi, LAN, VLAN, WAN, High Availability and VPN.
- Implement, manage and support Microsoft Azure environments, including Managed Desktops, storage, and networking.
- Implement and manage virtualization technologies such as VMware and Hyper-V.
- Develop and maintain PowerShell scripts for automation and system management.
- Configure, manage, and troubleshoot firewalls and other security appliances including predominantly Fortinet equipment
- Provide 3rd line support for complex technical issues, ensuring timely resolution and minimal disruption to clients.
- Ensure robust cyber security measures are in place, including threat detection, response, and mitigation.
- Collaborate with clients to understand their IT needs and provide tailored solutions.
- Document technical procedures, configurations, and project plans.
IT Project Engineer - Skills and Qualifications:
- Proven experience in a 3rd line support role and project delivery within an MSP environment.
- Strong knowledge of networking technologies (LAN, WAN, VPN, etc.).
- Expertise in Microsoft Azure, including virtual machines, storage, and networking.
- Proficiency in virtualisation technologies such as VMware and Hyper-V.
- Advanced PowerShell scripting skills.
- Experience with firewall configuration and management.
- Solid understanding of cyber security principles and practices.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and interpersonal skills.
- Ability to manage multiple projects and priorities effectively.
- Relevant certifications (e.g., Technical Degree, Microsoft Certifications, Azure Administrator, CCNA, VMware Certified Professional, CompTIA Security+) are a plus.
IT Project Engineer - Benefits:
- Hybrid working (after successful probation).
- Quarterly Project Bonus
- Quarterly Company Events
- Auto enrol Pension
- Bespoke Training plans
