My Financial Services Client are currently looking for a Head of Front Office Support - EMEA. Key Responsibilities include: * Provide application support and troubleshooting for clients, internal trade desks escalating to development teams. * Fulfilling client customisation requests with Algo trading systems and MTF platform. * Analysis / troubleshooting of order routing, trade flow and post trade issues. * Managing and prioritising team communication, ques, and mailboxes to ensure requests are being actioned in a timely manner. * Analysis and identification of trends and patterns and ensuring incident and problem management procedures are being followed. * Assisting with product testing and project work. * Contribute towards 'follow the sun' support model, working closely with global teams in APAC and US to ensure pre market health checks are performed. * Occasional weekend work required during major upgrades. Key Experience required: * Strong hands on support experience of a trading platform within a financial institution * Equities / Algorithmic Trading Knowledge is a must have. Good understanding of industry standard algorithms (VWAP, TWAP, IS, POV etc.) * Excellent communication skills, experience leading teams and working with the front office. * Excellent knowledge of the FIX protocol. * Successful track history in a Linux Environment. This role is 3 days a week in London. If you are interested in the position please submit your profile and contact details.
Back to searchHead of Front Office Support - EMEA, £150k Package
Harvey Nash
Posted 5 days ago, valid for 10 days
London, Greater London EC1R 0WX
Full Time
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Sonic Summary
- My Financial Services Client is seeking a Head of Front Office Support for the EMEA region.
- The role requires strong hands-on support experience with trading platforms and knowledge of Equities and Algorithmic Trading.
- Candidates should have excellent communication skills, experience leading teams, and a solid understanding of the FIX protocol.
- The position offers a salary of £100,000 to £120,000 and requires a minimum of 5 years of relevant experience.
- This role involves working 3 days a week in London and may require occasional weekend work during major upgrades.
