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Job Advert: Operational Excellence Specialist (6-Month Contract)Location: London (Hybrid Working)Duration: 6-month initial contract, with strong potential for extensionIndustry: Insurance
Are you passionate about operational improvement and driving meaningful change? We're working with a leading London-based insurance firm seeking an Operational Excellence Specialist to join their transformation team on an initial 6-month contract, with the expectation of extension. This hybrid role offers the opportunity to partner across the business to identify inefficiencies, deliver process improvements, and support a culture of continuous improvement.
Key Responsibilities- Diagnose business processes and identify inefficiencies and pain points.
- Design and recommend practical, technology-enabled solutions using tools such as Power Platform and Power BI.
- Collaborate with developers and SMEs to shape and prioritise initiatives.
- Define, measure, and track the value of operational improvements (efficiency, effectiveness, customer impact).
- Support change adoption through clear communication, performance metrics, and stakeholder engagement.
- Apply operational excellence methodologies (e.g. Lean, value stream mapping) to ensure sustainable improvements.
- Facilitate workshops and coaching sessions to embed continuous improvement thinking.
Requirements
- Proven experience in operational excellence, business improvement, or transformation consulting.
- Strong understanding of automation and data tools such as Power Platform and Power BI.
- Skilled in structured problem-solving, process mapping, and stakeholder engagement.
- Comfortable working autonomously, with excellent communication and influencing skills.
- Experience in insurance or reinsurance.
Benefits
Initial 6 month contract with the expectation for extension.
£45k - £55k
