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Inspired by nature and driven by purpose, 1 Hotel Mayfair is Londons first mission-driven luxury hotel. We are proud to blend sustainable design with unparalleled comfort and intuitive service in the heart of Mayfair. Our team is passionate about creating a space that is as beautiful as it is environmentally responsible a place where luxury and sustainability live in harmony.
We are currently seeking a dedicated and experienced Night Manager to join our Front Office leadership team. As a key figure overseeing overnight operations, you will ensure the seamless running of the hotel during the night, offering guests a warm, safe, and memorable experience all while guiding and motivating our night team with professionalism and purpose.
What Youll DoAs our Night Manager, youll lead the overnight operation across all departments, ensuring our guests continue to receive world-class service even while the city sleeps. Your role will include:
Overseeing all nightly hotel operations with a focus on service excellence and brand standards
Handling guest relations, requests, and any overnight incidents with care and confidence
Coordinating with departments including Housekeeping, Engineering, and F&B to resolve issues promptly
Monitoring team performance and ensuring safety, security, and service procedures are followed
Supporting financial operations by completing closing procedures and daily audits
Leading and motivating the night team, providing guidance, feedback, and recognition
Acting as a senior point of contact for guests and associates during the night hours
Proven experience in a similar Night Manager or Night Supervisor role within a luxury or lifestyle hotel environment
A confident and calm leader with strong decision-making skills
Excellent interpersonal and communication abilities
Sound understanding of front office systems, guest service, and safety protocols
A natural team motivator who leads by example and upholds the values of the brand
Passionate about delivering outstanding guest experiences with a sustainable mindset
At 1 Hotel Mayfair, we are more than just a hotel were a movement. By joining our team, youll receive:
Competitive salary and service charge
Complimentary meals on duty
Stylish uniform and eco-friendly dry cleaning
Training and development opportunities
Team wellness and sustainability initiatives
A workplace that celebrates individuality, innovation, and purpose
If youre ready to lead with heart, elevate every guest experience, and support a mission that truly matters, apply now and join us at 1 Hotel Mayfair where luxury and sustainability meet, even under the stars.
