Business Support Office Manager - Law Firm

Business Support Office Manager – London
Salary: £50,000 – £60,000 + Excellent Benefits
Location: City of London (Fully Office-Based)
Hours: Full-time, 35 hours per week

Are you an experienced Office or Facilities Manager ready to take the next step in your career? Looking to bring your expertise to a dynamic, professional environment where you’ll make a real impact?

We are working in partnership with a prestigious regional law firm with a strong national presence, currently seeking a talented Business Support Manager to join their London office. This is a rare and exciting opportunity to take the lead on the operational delivery of a high-profile City office and client suite, ensuring it runs seamlessly and to the highest standard.

This is a key role in the business, combining first-class facilities and office management with the highest standards of client service. You’ll be the go-to person on-site, representing both the firm and its commitment to operational excellence – a pivotal presence in an environment where presentation, professionalism and precision matter.

What you'll be doing:

• Managing the day-to-day operations of the London office, including line management of client suite and central support staff

• Ensuring a consistently outstanding client experience in the firm’s prestigious client suite

• Overseeing all facilities-related functions – from supplier and contractor management, to IT coordination, procurement and post-room operations

• Taking responsibility for compliance with health and safety legislation and the firm’s own risk and compliance procedures

• Working closely with national business support teams to ensure consistency and excellence across the firm’s offices

What we’re looking for:

• Proven experience in office or facilities management, ideally within a law firm or professional services environment

• A polished, professional presence with exceptional stakeholder management and interpersonal skills

• Strong organisational ability and a proactive approach to problem-solving

• A confident, collaborative individual who thrives in a fast-paced environment and enjoys leading others

• A solid understanding of HSE legislation and experience ensuring compliance within a professional setting

Why this role?

This is more than just a management position – it’s an opportunity to play a vital role in one of the firm’s flagship offices, working alongside legal professionals and senior stakeholders in a truly collaborative setting. The firm offers a friendly, inclusive culture and a real commitment to staff wellbeing, alongside a competitive salary and excellent benefits package.

Interested in this fantastic opportunity?
Apply today or get in touch for a confidential discussion. This is a brilliant chance to elevate your career with a respected firm that values your contribution.