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Our client is seeking a polished, proactive, and people-focused Operations Office Manager to take the lead in running their workplace to the highest standards. This temp-to-perm position is perfect for a natural leader who thrives in fast-paced environments, can keep multiple plates spinning, and knows how to create a welcoming, professional atmosphere for clients and colleagues alike.
You'll be at the operational heartbeat of the buisness, responsible for overseeing client experience, facilities, team performance, and process efficiency, while driving a culture of excellence across the board.
Key Responsibilities
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Build strong relationships with existing clients
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Spot opportunities for operational improvements to maintain high standards
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Foster a positive, professional workplace culture and support team growth
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Lead team meetings, delegate tasks, and oversee performance
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Manage supplier and contractor relationships
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Oversee client billing and invoicing processes
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Ensure facilities are maintained and meet health & safety compliance
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Respond promptly to building issues and emergencies
The ideal candidate will:
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Lead with a proactive, hands-on approach
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Prioritise exceptional client care with clear, confident communication
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Bring strong operational and team management experience
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Stay calm, adaptable, and composed under pressure
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Are relentlessly organised with sharp attention to detail
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Build trust quickly and create a warm, professional atmosphere
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Take initiative, remain solutions-focused, and confidently manage client-facing events
This is a potential Temp to Perm opportunity that is fully based on site.
