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We are seeking a highly organized and proactive Operations Administrator to join a busy and dynamic team. This role requires an individual who can manage multiple tasks efficiently in a fast-paced environment. The ideal candidate will be process-driven, with excellent communication skills and a keen eye for detail.
Duties
Operations:
- Sales Process: Managing all aspects of the sales process Compliance checks all sales orders
- Reviewing sales orders and stock requirements
- Reviewing stock levels and recommending minimum stock levels
- Creating supplier purchase orders
- Making use of supplier promotions or manufacturer discount structures
- Liaise with suppliers to ensure they maintain their Service Level Agreements (SLA)
- Liaise with the sales, logistics and engineering teams to ensure the company meets its contractual or internal SLA’s
- Assist with the evaluation of existing and potential suppliers
- General administration tasks (answering telephones, booking flights, hotels, hire vehicles etc)
- Compliance: Assisting the Operations Supervisor with all aspects of the company’s compliance function
- Ensure the company is compliant with the following ISO accreditations: ?
- Manage all other accreditations Â
- Assist with the evaluation of existing and potential operations related suppliers Â
- Â Assisting the Operations Supervisor with any adhoc projects
Service Process:
- Assist with all aspects of the service process as and when required
- Assisting with the booking in and booking out of all service/repair equipment
- Assist with the service mailbox
- Follow up outstanding service quotes via email
- Follow up outstanding service lines with the manufacturers
- Create sales orders and pass to the compliance team to carry out a quality check
- Update Excel management reports that are sent to customers
Hire Process:
- Assist with all aspects of the hire process as and when required
- Â Pick hire equipment and liaise with the Logistics and Engineering team
- Complete quality checks on orders received
- Assist with the management of the Hire fleetÂ
- Maintain accurate records by scanning and electronically filling documents
- Review stock levels to ensure the hire fleet is maintained to a satisfactory level
- Booking courier collections and follow up on any failed collections
- Assist with the hire mailbox
Experience/Person Specification:
- Office Management experience
- Administrative experience
- Working knowledge of Microsoft Outlook, Word, Excel.
- Process and procedure driven
- Excellent communication skills
- Keen eye for attention to detail
- Ability to work on own initiative and as part of a team
- Effective planning and organisational skills
- Ability to prioritise work and meet deadlines.
- Ability to cope under pressure.
- Good literacy and numeric skills
Hours:Â Monday to Friday 9am to 5.30pm (5 days office based)
Location:Â Park Royal
