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- Greet and welcome clients and visitors in a warm, professional manner
- Ensure the reception area remains clean, tidy, and presentable at all times
- Manage and direct incoming phone calls appropriately
- Handle incoming and outgoing post and deliveries
- Maintain well stocked kitchen and communal areas with supplies
- Oversee the work of office cleaners and ensure a high standard of cleanliness throughout the office
- Liaise with building management regarding any maintenance or facilities issues (e.g., air conditioning, plumbing)
- Coordinate catering and lunch arrangements for meetings and events
- Monitor and order office supplies as needed
- Provide general support to the wider team as required
- Previous experience in a front-of-house or office coordination role
- Excellent communication and interpersonal skills
- Highly organised with strong attention to detail
- A proactive attitude and the ability to take initiative
- Confident using Microsoft Office and general office equipment
- Professional appearance and demeanour
