- Process and track sales orders accurately, maintaining internal CRM systems
- Prepare client-facing documentation including quotes, invoices, SOWs, and SOPs
- Maintain organised digital records, sales folders, and timesheets
- Provide high-quality administrative support to the sales team, including reporting and coordination
- Liaise with clients to follow up on documentation and provide timely updates
- Monitor sales KPIs and ensure reporting data is accurate, consistent, and up to date
- 1–3 years’ experience in sales support or administrative roles
- Strong proficiency with Microsoft Office and CRM platforms (e.g. HubSpot, Salesforce)
- Excellent written and verbal communication skills
- Ability to manage competing priorities with calm efficiency
- Naturally organised with strong problem-solving skills