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Operations Specialist

Job&Talent
Posted 3 days ago, valid for 25 days
Location

London, Greater London SE16 3LP, England

Salary

£15 per hour

Contract type

Full Time

Retirement Plan
In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Job Title: Operations Specialist located in London, offering a salary of up to £15 per hour.
  • Candidates should have at least 1 year of experience in customer service, administration, or a similar support role.
  • The role involves managing day-to-day customer support, primarily through responding to inbound emails.
  • Key responsibilities include tracking support requests, resolving issues, and collaborating with the team to improve operational processes.
  • Benefits include 28 days of holiday, professional development opportunities, and a pension scheme.

Operations Specialist - London - Earn up to £15/h - Apply Now!

At Job&Talent, we're looking for a motivated and organised Operations Specialist to help manage our day-to-day customer/external support, with a focus on responding to inbound emails. This is a great opportunity for someone with strong communication skills and a passion for helping people.
You'll be the first point of contact for many of our external stakeholders and play a key role in making sure they have a smooth, positive experience with us.

Shift Patterns:

  • Monday - Friday, 9am - 6pm

Pay Rates:

  • £15/h

As an Operations Specialist, you will need to have:

  • 1 year of experience in a customer service, admin, or support role (or similar)

  • Strong written communication skills

  • A friendly, helpful attitude and a willingness to learn

  • Good organisation and attention to detail

  • Comfortable using email and basic tools (like Google Workspace or Microsoft Office)

  • Bonus: experience with customer support platforms (like Zendesk)

Important:

  • You must be able to commute to both offices Tottenham(N17) and Bermondsey(SE16)

Role of an Operations Specialist:

  • Respond to emails in a timely, friendly, and helpful way

  • Track and manage incoming support requests, making sure nothing gets missed

  • Help resolve common issues and questions from stakeholders

  • Work with the wider team to report problems or suggest improvements to our operational processes

  • Effectively follow support resources and internal guides

  • Support other operational tasks as needed

Benefits of working with us as an Operations Specialist:

  • Opportunity to contribute to a startup's growth

  • Work alongside a vibrant and motivated team

  • 28 days of holidays

  • Opportunities for professional development and advancement

  • Weekly compensation

  • Pension scheme

  • Mortgage references

Location: London (SE16 and N17 )
Duration: Ongoing

This is an amazing opportunity if you are looking for Operations Specialist jobs in London.

Sign your contract with Job&Talent for great working benefits and professional stability.
If you are interested in the above role, please click apply and one of our team members will get in touch with you shortly!


If you are looking to contact our onsite team, please visit the site locator on our website.

Job&Talent do NOT charge any fees for our services.

Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.