Estate Manager

Job Title: Estate Manager

Location: Local authority (based in Roehampton)

Hourly rate: 21.03 PAYE/ 27.86 Umbrella

Contract Length: 3-month contract (possibility of extension)

Working Pattern: Full Time, Monday - Friday, 36 hours

ASAP Start

This is a full-time office role and hybrid working is not available until training is complete

Job Purpose:

To manage approximately 900 properties and deal with a wide range of tenancy and
leasehold issues.

Job Duties:

• To provide the main point of contact with tenants and leaseholders by receiving
  and acting upon tenants and leaseholders' complaints and enquires.
• Carry out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary.
• Responsible for prioritising own workload, dealing with enquiries and requests
  on management and repair matters in accordance with established policies and
• Investigates and recommends management transfers, discretionary tenancies,
  succession requests and prepares reports for Area Housing Manager/ Deputy
  Area Housing Manager where appropriate.
• Liaise with internal and external agencies in respect of vulnerable residents with mental or physical health issues or social difficulties.
• Attends and presents at case conferences such as Community Multi Agency Risk Assessment Panel or Team Around the Child regarding high risk or complex cases.
• Responsible for ensuring appropriate security measures are taken for all vacant properties in their patch.
• Responsible for full and appropriate investigation of routine and non-routine complex cases of antisocial behaviour, including all reports of hate crime

Person Specification: The ideal candidate must have:

• An understanding of the skills involved in dealing with people in difficult situations
• Ability to write letters and reports on a wide range of issues
• Ability to organise your workload and meet deadlines
• Ability to communicate clearly and effectively with a wide range of people
• Good team working skills

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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