Compliance Manager

Job Title: Permit and Compliance Manager

My client is a leading global provider of integrated facilities and corporate real estate management. They are in need of a Permit and Compliance Manager to join the team to support one of their NHS contracts located in Central West London.

As a Permit and Compliance Manager, you will lead the development, implementation, and oversight of compliance and permitting processes across the contract. You will ensure that all operational activities meet internal standards and external regulatory requirements, while identifying opportunities to enhance performance and client satisfaction.

This role is part of the Contract Quality Management function and is critical in ensuring the delivery of contractual services aligns with legal, regulatory, and client expectations.

Key Responsibilities:

• Oversee the creation, revision, and enforcement of compliance and permitting policies and procedures.
• Manage the end-to-end permitting process, ensuring timely submissions, renewals, and adherence to local and national regulations.
• Coordinate and deliver compliance training programs, including scheduling, tracking attendance, and maintaining training records.
• Develop and present compliance and training metrics to internal stakeholders and client representatives in line with service level agreements.
• Maintain accurate records for employees and third-party service providers, ensuring documentation is audit-ready.
• Lead internal audits and self-inspections, including planning, execution, reporting, and closure of findings.
• Act as the primary point of contact for regulatory bodies and client compliance teams.
• Identify and implement process improvements to enhance compliance effectiveness and operational efficiency.
• Provide guidance and mentorship to compliance staff.

Experience Required:

• Experience in compliance, permitting, or quality management roles.
• Strong understanding of regulatory frameworks and compliance standards relevant to the industry.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Excellent organizational and communication skills.
• Experience managing audits and working with external regulatory agencies is a plus.