Restaurant Manager

Step into the world of luxury and unparalleled hospitality with Taj Hotels in London, encompassing two iconic propertiesSt. James Court, A Taj Hotel, and Taj 51 Buckingham Gate Suites & Residences. Nestled in the heart of the city, just moments from Buckingham Palace, these historic properties combine British charm with Tajs legendary service, offering a unique blend of tradition and modernity.

At Taj, we don't just craft world-class experienceswe cultivate a community of excellence and warmth. By joining our team, youll bring "Tajness"a sense of trust, care, and intuitive hospitalityto life. With 329 rooms and suites at St. James Court, A Taj Hotel and 86 luxurious residences at Taj 51 Buckingham Gate, six distinguished restaurants, and two inviting bars, youll thrive in a setting where innovation and tradition come together seamlessly.

Your role in shaping experiences

Two Distinct Experiences: St. James Court, A Taj Hotel, offers classic British sophistication with modern comforts, while Taj 51 Buckingham Gate redefines opulence with its exclusive suites and residences.

Exquisite Dining: Collaborate with culinary visionaries at Michelin-starred Quilon (Indian) or curate remarkable dining experiences at House of Ming (Chinese), TH51 (Multi Cuisine), Kona (European and Afternoon Tea), The Hamptons Bar (Finger Food), and Bombay Brasserie (Indian).

Timeless Elegance: Be part of our serene Victorian courtyard, where every detail reflects the seamless hospitality Taj is known for. From impeccably designed rooms to grand suites, youll contribute to creating meaningful stays for our guests.

Wellness Reimagined: Support rejuvenation and relaxation at J Wellness Circle Spa, offering a blend of traditional Indian therapies and Mediterranean-inspired treatments.

Role Description:

Restaurant Manager role:

As a Restaurant Manager your role will consist of:

Leading and managing breakfast, Lunch and dinner operations to ensure exceptional service and quality.

Overseeing all aspects of revenue generation, including efficient management of reservations and table turns and all aspects of curtailing costs including agency utilisation, inventory management etc

Conducting financial reviews and analyses to drive financial performance, growth, and revenue protection.

Engaging and motivating staff through effective training and development programs, fostering a culture of excellence and accountability.

Measuring and enhancing guest engagement and satisfaction, with a focus on improving NPS, Breakfast Trust You Trust You, guest satisfaction metrics on Trust You, TripAdvisor ratings, and other online rankings.

Handling a multitude of guest requests and inquiries to ensure exceptional experiences.

Driving the hotels KPI initiatives and cultivating a warm, genuine care ethos throughout the team.

Maintain and drive statutory compliance and documentation including aspects of health and safety, hygiene, inventory management, attendance and payroll management etc.

Overlooking our Private Members only club and its day to day operations.

Restaurant Manager requirements:

The ideal candidate will have the following skills, knowledge & experience:

Proven experience in a Restaurant Manager role, with a strong track record in revenue generation and financial management.

Exposure to managing fast paced and discerning guest led operations.

Exceptional communication skills and an engaging personality to connect with guests and team members.

Previous experience in managing a large, diverse team with a focus on staff engagement and development.

Passion for training and nurturing talent, with a keen eye for detail and quality.

A results-oriented mindset, with the ability to drive guest satisfaction and loyalty through effective leadership.

Joining Taj means becoming part of a legacy that prioritises growth, recognition, and purpose. Heres what you can look forward to:

Wellbeing at Work: Relish unlimited mealsbreakfast, lunch, and dinnerprepared by our talented in-house chefs.

Effortless Elegance: We provide and maintain your uniform, ensuring its always fresh and ready with complimentary dry cleaning.

Pension Contribution: Plan for your future with our 4% pension scheme, helping you secure tomorrow while enjoying today.

Career Development: Unlock opportunities with industry-leading training programs and the chance to explore roles across Tajs global network. Whether youre mastering new skills or advancing your career, were here to support you.

Exclusive Discounts: Enjoy reduced rates at over 200 Taj locations worldwide, complete with complimentary breakfastperfect for creating your own unforgettable moments.

Culinary Experiences: Savor 50% discounts on Food & Beverage at our properties and enjoy 25% off treatments at our Jiva Spa.

Employee Assistance Programme: Access confidential support for personal or professional challenges, ensuring you always have someone to turn to.

Community Spirit: Be part of a team that celebrates achievements, milestones, and connections through social events and activities.

Refer a Friend Scheme: Earn £500 for every successful referral, helping us grow our team with exceptional talent.

When you join Taj, youre not just starting a jobyoure stepping into a culture that values warmth, trust, and excellence. Here, every role is a chance to grow, to create, and to make a lasting impact.

Picture yourself in a setting where your contributions are celebrated, your aspirations are nurtured, and each day is an opportunity to excel. If this sounds like your next chapter, we invite you to apply and begin your journey at Taj Hotels in London.