Accounts Assistant

Job Title: Accounts Assistant
Location: Crewe, Cranham Court (Hybrid working available – minimum 2 days in the office once fully trained)
Salary: £26,000 – £27,000 per annum
Department: Finance


Key Responsibilities

• Prepare and process sales ledger invoices and credit notes accurately and efficiently
• Monitor outstanding debt and perform credit control activities as required
• Provide supporting documentation for customer invoicing
• Respond to customer queries in a professional and timely manner
• Prepare sales accrued income reports for monthly deadlines
• Generate and analyse sales ledger KPIs to support financial performance
• Perform monthly reconciliations (e.g., Fuel, Sales Analysis)
• Complete annual RDCO (Registered Dealer in Controlled Oils) statutory returns
• Support the preparation of monthly management accounts as required
• Ensure compliance with Arriva’s internal control procedures
• Carry out additional ad-hoc finance and administrative duties as needed
• Person Specification

Qualifications and Requirements

• Good general standard of education (Essential)
• AAT qualified or working towards AAT (Essential)
• Proficient in Microsoft Office applications (Essential)
• Experience with accounting software SAP B1 knowledge is advantageous (Desirable)
• Full and valid UK driving licence (Desirable)

Experience and Knowledge

• Prior experience in an accounting or finance environment (Essential)
• Familiarity with SAP B1 or similar accounting systems (Desirable)
• Core Competencies and Leadership Behaviours
• Demonstrates accountability and empowers others to succeed
• Builds strong working relationships and collaborative networks
• Seeks innovation and continuous improvement
• Connects individual roles to customer satisfaction and business outcomes
• Delivers excellent service and motivates others to do the same
• Plans effectively, monitors progress, and achieves realistic goals
• Encourages change, embraces innovation, and drives strategic growth
• Makes informed decisions based on data and broad perspectives
• Takes responsibility for both day-to-day performance and long-term success

Benefits include:

• 25 days annual leave (pro-rata), plus standard UK bank holidays
• Contributory Money Purchase Pension Scheme (after 3 months)
• Employee travel pass for use on Arriva UK Trains franchised services (after 6 months)
• Access to The Village – Arrivas employee discount scheme, including Cycle to Work
• Employee Assistance Programme
• Life Assurance and Healthshield (after 6 months)

Mandatory Training Provided

• Fire Safety
• Workplace Health & Safety
• Depot Safety Procedures
• Accident and Incident Reporting
• PPE Awareness and Usage