Back to searchSheltered Service Manager (Office Based)
Vox Network Consultants
Posted 11 days ago, valid for 13 hours
London, Greater London E2, England
£351 per day
Part Time
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Sonic Summary
- The Sheltered Service Manager position is a 3 to 6 month ongoing contract with a salary of £351 per day umbrella.
- The role involves leading a team to deliver high-quality housing management services while ensuring the safety and cleanliness of communal areas.
- Candidates must have significant experience managing a team of Specialist Housing Officers and a background in housing management, particularly for vulnerable residents.
- Strong financial management skills and excellent communication abilities are essential for effective service delivery and stakeholder engagement.
- The position requires a start within the next few weeks, with a closing date for applications on 11/04/25.
3 to 6 month ongoing contract
351 per day umbrella
Monday to Friday 9am to 5pm
Start within the next few weeks
Role Overview:
The Enhanced Housing Management Service Leader will ensure the delivery of a high-quality housing management service. This involves maintaining tenancies, providing access to support services, and ensuring the safety and cleanliness of communal areas. The role requires effective team management, systematic monitoring of housing schemes, and efficient handling of vacant properties and resettlements.
Key Responsibilities:
- Team Leadership: Build and lead a team that is fully engaged and committed to delivering excellent service.
- Service Improvement: Continually enhance the housing management service to meet the needs of residents.
- Property Management: Ensure vacant properties are efficiently managed and new tenants are promptly resettled.
- Financial Management: Minimise revenue loss through effective rent arrears management and promote financial inclusion for residents.
- Maintenance Oversight: Ensure timely reporting and monitoring of household repairs and utilise the handy person scheme for tailored services.
Skills and Experience Required:
- Leadership Experience: Proven ability to build and lead effective teams.
- Housing Management Expertise: Strong background in housing management, particularly in services for older and vulnerable residents.
- Financial Acumen: Experience in managing rent arrears and promoting financial inclusion.
- Communication Skills: Excellent ability to liaise with key partners and stakeholders.
- Problem-Solving Abilities: Strong organisational and problem-solving skills to ensure efficient service delivery.
Requirements
- Significant experience of managing a team of Specialist Housing Officers, working with vulnerable customers.
- Experience would as Sheltered Housing Manager within a housing association or council
Closing date: 11/04/25
Note: All applications are monitored, and shortlisted candidates will be contacted promptly.
