Job Title: Casual Support OfficerSalary: £14.44 per hourWorking Hours: As requiredLocation: Westmoor House, CamdenIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.The difference you will make as a Casual Worker- Support OfficerYou will contribute to the day-to-day running of one of our supported housing services. The priority in your role includes the safety and wellbeing of everyone in our accommodation, including our customers.Some of your responsibilities will include:

Engaging with customers daily to build their trust and encourage them to take part in various activities within the service and wider community.
Working with customers to raise their awareness of local services and facilities to ensure they have access to training, education, and work.
Carry out support planning and risk assessments for high need customers with the support of a Support Officer.
Working with the Specialist Support Officer to arrange and facilitate group sessions or activities.
Collaborating with relevant community agencies to ensure customers receive appropriate advice and support.
Ensuring that key performance targets are met and that all customer records are up to date.

About YouWe are looking for someone who believes in working together as part of a team, who shares our values and who is friendly, engaged and committed to achieving great outcomes for our customers.We are looking for someone with:

Experience of working with vulnerable people with a range of needs in a support capacity
Good communication skills and the ability to engage with and respect the needs of vulnerable people
Excellent team working skills
Housing sector knowledge
Strong IT skills to manage and maintain administration and recording systems
Excellent team player who can work flexibly to meet business requirements
Flexibility to cover shifts, sometimes at short notice

Why Riverside?At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you’ll enjoy:

Competitive pay & generous pension
Investment in your learning, personal development and technology
A wide range of benefits

Diversity and Inclusion at Riverside:We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

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