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Role: Support Worker (dispersed accommodation)
Based: Camberwell (visits to dispersed accommodation within 2 miles of service – can walk or take Public transport with travel card supplied)
Salary: £18 UMB
Start Date: ASAP
Duration: Temp – ongoing
Hours: 37.5 hours per week (two-week rota of 8am-4pm one week and 2pm-10pm the following week)
Our client, a well-respected charity dedicated to helping prevent homelessness is looking for a Support Worker to join their team. The role requires motivated staff to work as part of the team to provide support in a trauma sensitive and psychologically informed manner
Synopsis of duties:
- Deal with all incoming referrals conducting assessment and induction meetings as part of the role.
- Provide assistance with the delivery of support to clients by working as part of the support team to ensure clients have access to support when attending all housing and non-housing appointments, assisting in the completion of forms and applying for appropriate benefits
- Assist in the delivery of a range of in-house support provisions designed to achieve successful outcomes
- Assist the support team with sourcing and facilitating planned move on options for clients where appropriate; in preparing case reports and statistical records
- Undertake client welfare checks as directed
- Provide front of house support and reception duties, as well as administrative support including day to day office duties, including recording income to the service on the system
- Utilise the bespoke web-based client management system ATLAS, to accurately record all relevant data in a timely manner
- Support and develop volunteers as appropriate
- Ensure all practice is in line with relevant legislation, guidelines and polices to protect clients, colleagues, staff and visitors from any abuse, accident or injury
- Ensure there is good communication with colleagues so all those working with the clients have information to assist with achieving the client’s goals
Essential Requirements
- Experience providing casework support to vulnerable clients, conducting risk assessments and support plans
- Motivation towards supporting vulnerable clients to achieve focussed and positive life outcomes
- Previous experience of successfully working in a busy environment and/or delivering excellent customer service
- DBS dated within the last 12 months or on the update service
Supporting Futures Consulting acts as both an employer and an agency.
