Switchboard Operator

Reed

Posted 2 days ago, valid for 23 days

London, Greater London SW82NH

Part Time

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Sonic Summary

The Switchboard Operator position is located in Inner London (SW3) and offers a pay rate of £14.65 per hour PAYE.
This is a temporary role lasting between 2 to 6 months, requiring 37.5 hours of work per week with varying shifts.
Key responsibilities include answering calls promptly, directing callers to the correct department, and handling ambulance service calls.
Candidates should be comfortable in a fast-paced environment, capable of dealing with distressed callers, and flexible with their working hours.
Experience in a similar role is preferred, although specific years of experience are not mentioned in the job description.

Switchboard Operator

Location: Inner London (SW3)

Pay Rate: £14.65 per hour PAYE (Weekday rate)

Employment Type: Temporary (2 - 6 months)

Working Hours: 37.5 hours per week, varying shifts

Shift Patterns:

Early Weekday: 8:00am - 5:00pm
Late Weekday: 12:00pm - 9:30pm
Early Weekend: 8:00am - 12:30pm
Middle Weekend: 12:30pm - 5:00pm
Late Weekend: 5:00pm - 9:30pm

About the Role: Are you confident in handling outgoing and incoming calls? My client, a Healthcare Provider within Inner London, is seeking a Switchboard Operator for an ongoing temporary assignment starting ASAP.

Key Responsibilities:

Answering all calls promptly, politely, and helpfully to ensure a quality service to all clients.
Using appropriate questioning techniques to obtain relevant information from callers.
Assessing caller needs to direct them to the correct department.
Taking Ambulance Service calls for primary admissions and following procedures to alert relevant staff.

Requirements:

Comfortable working in a fast-paced environment with frequent changes in focus.
Calm-minded, capable of dealing with distressed callers.
Flexible with working hours, as shifts may change depending on staff levels.

If you are looking for temporary work in Inner London and meet the above criteria, we would love to hear from you!

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