Area Manager

Job title: Area ManagerDepartment: Commerce & EnterpriseReporting to: Executive Director of Commerce & Enterprise in the interimSalary:£44,322 per annum FTEHours:40 per weekLocation: Based in the London office - with daily travel across London to visit 8+ shops.Contract type: Six-month fixed contract initially with the possibility of a further six-month extensionAims and influence

• Optimise profit through maximising sales and minimising costs across designated shop portfolio. Setting agreed key financial initiatives to achieve targets.
• Manage staff succession planning, development, and recruitment across a designated shop portfolio.
• Identify opportunities for development & improvement across designated shop portfolio.Financial and supervisory responsibility
• Line management of shop managers across a designated shop portfolio.
• Shops budget responsibility in conjunction with the Finance team and Head of Retail.Other key details
• A five-day working pattern, including some weekends, will be required.
• Flexibility required to support the retail team when business directs, such as shop cover for annual leave and sickness.
• A satisfactory Basic Disclosure from the Disclosure Barring Service is required for this role.Person SpecificationEssentials1 Experience of multi-site retail management in a charity and/or commercial retail organisation2 Proven ability to manage and motivate others to achieve exceptional results3. A commercial focus, with a proven track record of setting and managing budgets.4 Experience in strategic planning and proven ability to prioritise effectively.5. Confident in conflict management and resolving disagreements.6. Good verbal and written communication skills with the ability to summarise and present ideas and information to a range of audiences.7. Good interpersonal and influencing skills, capable of interacting with a range of people, including other staff, volunteers, members & key business stakeholders.8. An ability to work independently, self-motivate and prioritise your own tasks and time. But also take direction and work collaboratively with others.9 Flexible in approach and enjoys working in a dynamic and changing environment.10 Logical, good attention to detail and a creative problem solver11 Demonstrable working knowledge of Microsoft Office (Word, Excel, and Outlook) 12 Knowledge of health &safety and safeguarding13 Commitment to Crisis' purpose and values, including equality and social inclusionDesirable1. Experience of working in the voluntary sector and delivering positive social impact2. Experience of working with and supporting vulnerable people

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