Back to search
An established and fast-growing global Travel Management Company is seeking an experienced Senior Travel Executive to join their London-based corporate team. The ideal candidate will have a passion for delivering exceptional service and a proven track record of managing complex and VIP-level travel arrangements.
You'll be responsible for end-to-end travel planning, ensuring seamless experiences for high-profile corporate clients. Your role will require attention to detail, a strong knowledge of GDS systems (Galileo preferred), and the ability to handle travel logistics efficiently and professionally.
Key Responsibilities
- Manage complex travel bookings across air, rail, hotel, and ancillary services
- Deliver a premium service experience to VIP and executive-level clients
- Issue tickets, process reissues, and handle fare adjustments
- Resolve client issues promptly with a service-first mindset
- Ensure compliance with internal standards and client SLAs
- Maintain accurate records and booking documentation
- Support vendor negotiations and cost-saving initiatives
- Handle accounting queries and reconciliation tasks
- Mentor junior colleagues and support team development
- Adhere to data security and regulatory compliance (incl. PCI)
About You
Experience & Skills:
- 3+ years in a TMC or corporate travel environment
- Confident using GDS (Galileo highly preferred)
- Strong knowledge of fare construction and ticketing
- Proven ability to service VIP clients with discretion and professionalism
Education:
- Degree level or equivalent work experience
What's on Offer
Quarterly Incentive Scheme to reward agents for delivering exceptional service and value:
- Earn 5% of quarterly commission earnings (after salary and standard deductions), based on:
- Airline commission
- Mark-ups (air, hotel, car hire, ancillary)
- Transaction fees
Additional Benefits
- Annual Leave: 20 days + UK Bank Holidays (increases annually up to 25 days)
- Hybrid working (after 3 month probation): 3 days office/2 days from home
- Pension: 5% employer contribution (employee contributes 3%)
- Medical: Cash-back health scheme (Level 3 coverage)
Ready to take your travel career to the next level?
Apply now online and join a collaborative, high-performing environment where your expertise and attention to detail are truly valued.
