Showroom Sales Advisor

Sales Advisor

Leicstershire

£26,000- £27,000

Coulter Elite Resourcing are looking for a Luxury Showroom Advsior, working for a leading retailer within the luxury flooring industry. Our client are a passionate bunch who love to offer their customers the highest quality flooring, with exceptional customer service.

Reporting to the Showroom Manager

As Showroom Advisor , your tasks include:

Key responsibilities

As a sales advisor your key role is to provide support to our showroom team, as well as provide excellent customer service whilst guiding the customer throughout the sales process. The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform - grammatical accuracy is vital. As a sales advisor you will offer our customers the highest level of support and advice throughout their journey with us which includes technical advice, design advice and resolving customer queries.

Additional responsibilities

• Answering incoming sales calls
• Making outbound calls to our customer database
• Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
• Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
• Updating the CRM system with relevant client information and daily activity
• Arranging samples to be dispatched
• Welcoming customers to the showroom and building relationship with clients, ensuring a professional and friendly welcome is always received
• Maintaining a clean and tidy showroom
• Providing drinks to customers during their appointments
• Confirming showroom appointments with customers prior to their arrival

Benefits:

A great place to work with a friendly and welcoming tea

Competitive salary.

Bonus structure.

Optional pension scheme.

Additional leave through years of service.

Sick pay after completion of probationary period.

Company events.

Contact Katie on01733 306030for more information about this Showroom Advisor role.