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2nd Line Support (MSP)CloudScope are looking for a 2nd line support Engineer to work working with a leading IT Managed Service Provider near Lowestoft. We are looking to a 2nd line support engineer with 3 plus years’ experience in IT support and ideally client facing background or with outstanding communication skills.
The Role
- Working with a portfolio of over 300 and counting local companies
- Field based and remote
- Installing PC’s
- Installing network devices
- Maintaining devices
- Server Installs
- Some project management
The Candidate
- Three Years’ Experience in IT Support
- O365 experience
- Experience or troubleshooting Windows networks and Windows
- A track record of implementing, supporting and troubleshooting Windows Desktop Operating Systems, networks and some server experience
- Full Driving Licence
- Client Facing skills
Desirable
- Microsoft certification such as MCP
- Managed services experience
In return for your hard work you will have the opportunity to join this business on the crest of major expansion and play a key part in the business’s future.
