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Commercial Collector – Permanent, Full-Time
Location: Maidstone (Office Based)
Salary: £28,000 basic | £45,000 OTE
Hours: 9am–5pm (with discretionary flexibility)
Breaks: 10-minute morning & afternoon breaks
Job Purpose
- Maximise cash collections through inbound and proactive outbound calls.
Key Responsibilities
- Negotiate early repayment of international and domestic debts
- Update debtor management systems accurately
- Recommend next steps to clients after failed collection attempts
- Escalate disputes to Client Services swiftly
- Maintain accurate records and workflows
Candidate Profile
We’re looking for someone with:
- A proven background in commercial credit control or B2B collections
- OR sales/customer service experience and a desire to move into collections
- Confidence on the phone and working to financial targets
Core Competencies
- Effective communication
- Influencing & negotiating skills
- Rapport building
- Customer focus
- Teamwork
- Articulate, literate & numerate with excellent keyboard skills
Bonus Scheme
- Generous monthly bonus potential – up to £1,400/month
Benefits
- 20 days holiday + bank holidays (rising to 25 days)
- Pension: 3% employer / 5% employee
- 2 canteens with free hot drinks & water
- Weekly treats: snacks, protein bars, etc.
- Breakout area with pool table, table tennis & darts
- Beautiful location near Maidstone town centre
Interested?
Apply now and join a supportive, high-performing team!
