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Customer Success Manager

ABR
Posted 16 hours ago, valid for 13 days
Location

Maidstone, Kent ME17 2BE, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The company is a globally established health-tech leader with an award-winning Customer Success program.
  • They are seeking a commercially skilled Customer Success Manager to join their growing UK team and contribute to global expansion.
  • The ideal candidate should have experience managing a book of approximately 100 accounts within a SaaS business and be driven to achieve client-centric growth.
  • The position offers a competitive base salary of up to £50k, with an OTE of £60k, along with flexible working arrangements and additional benefits.
  • Candidates should possess a goal-oriented mindset and ideally have prior experience in account management or sales roles.

The Company:

  • Globally established and offering the market leading solution in their space.
  • Award winning company with an award-winning Customer Success programme.
  • Huge investors in personal development and growth.

The Opportunity:

This market leading and well-established health-tech business are looking to grow their Customer Success team with another, commercially skilled Customer Success Manager.

Not only is the UK team growing (It could be you!), but they are expanding teams in other global markets, and you could contribute to that success also.

Managing your book of clients, you will be the voice of your customers, ensuring they are seeing absolute value from the platform. Utilise both high and low-touch strategy, using your skills to identify risk, maximise retention and drive adoption and successful client outcomes!

The Ideal Candidate:

  • A commercially adept client manager who is not afraid to drive client centric account growth.
  • A goal focussed professional who is target driven and not afraid to carry a revenue quota.
  • Experience within a SaaS business, owning a book of c.100 accounts.
  • Driven both professionally and personally! Someone that is keen to make a statement.
  • Extrovert and collaborative. You have a great team to work with here!

Desirable:

  • Experience working with CRM platforms or something in the Health-tech space.
  • Prior experience in an account management or sales role.

The Package:

  • A base salary up to £50k with a £60k OTE.
  • Totally flexible working. Want remote, sure! Prefer some office time, no problem!
  • Medical care.
  • Increased pension.
  • 26 days annual leave plus paid volunteer days

And more!

ABR Talent are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with 'growth engine’ roles such as Customer Success, Sales, Account Management and Support. If you are looking to grow your career in this space, get in touch!

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.