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Operations Coordinator

Goldhawk Associates
Posted 18 days ago, valid for 13 days
Location

Maidstone, Kent ME15 8ED, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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Sonic Summary

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  • We are seeking an Operations Coordinator to enhance the efficiency of core business processes and systems within a dynamic organization.
  • The role requires a minimum of 2 years of experience and offers a salary of £30,000 to £35,000 per annum.
  • Key responsibilities include maintaining business systems, supporting service delivery, and contributing to performance tracking and documentation.
  • Ideal candidates should possess strong organizational skills, excellent communication abilities, and experience with Microsoft 365 and business tools.
  • This position offers a hybrid working environment within a values-driven organization focused on continuous improvement.
We are working with an exciting business who are looking to recruit an Operations Coordinator to support the ongoing improvement and efficiency of its core business processes and systems. This role plays a vital part in enabling smooth service delivery and providing actionable insights to leadership.Working alongside the Continuous Improvement Lead, you’ll help maintain, optimise, and embed software tools and processes that support daily operations. You’ll also contribute to performance tracking, documentation, and cross-functional coordination, ensuring consistency, clarity, and stakeholder satisfaction.This position is ideal for someone who is highly organised, detail-oriented, and tech-savvy—with a strong focus on solutions, process improvement, and effective communication.Key Responsibilities
  • Assist in maintaining and coordinating key business systems and operational processes
  • Support service delivery by ensuring systems and workflows are efficient and reliable
  • Gather and organise management information to support decision-making
  • Contribute to process documentation, performance trend tracking, and root cause analysis
  • Support the rollout and optimisation of digital tools used across teams
  • Collaborate cross-functionally to ensure consistent process understanding and adoption
  • Manage internal stakeholder queries and support operational needs proactively
What You’ll Bring
  • Strong organisational skills and a solutions-focused mindset
  • Excellent written and verbal communication skills, with a collaborative approach
  • Experience working with Microsoft 365 and business tools such as CRM or project platforms
  • Ability to manage multiple projects and priorities with attention to detail
  • A commitment to continuous improvement and process optimisation
  • Basic troubleshooting skills and comfort working with internal and external service providers
As Operations Controller you will be part of a purpose-driven organisation within a values-led, forward-thinking environment. They offer hybrid working.Unfortunately, due to the high number of applications currently being received, only shortlisted candidates will be contacted.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

SonicJobs' Terms & Conditions and Privacy Policy also apply.