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Neighbourhood Response Officer

Clarion
Posted 4 days ago, valid for a month
Location

Maidstone, Kent ME15 8ED, England

Contract type

Full Time

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Sonic Summary

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  • This position is for a Neighbourhood Response Officer based in a hybrid role covering West Malling and Maidstone, with a salary of £36,230 - £39,204 per annum pro rata, equating to £18,115 pro rata'd for 18 hours per week.
  • The working hours are set for Mondays and Tuesdays all day, and a half day on Wednesdays.
  • The contract is a fixed-term secondment ending on 31st March 2026, and applicants must have relevant experience in customer service or community engagement.
  • The role involves collaborating with residents and external agencies to maintain safe and clean estates, while also addressing issues like anti-social behaviour and supporting vulnerable customers.
  • Candidates must have access to their own vehicle for travel across the Maidstone region, and eligibility to work in the UK is required, as visa sponsorship is not available.
  • Location: Hybrid - covering West Malling and linked to Maidstone - County Gate
  • Salary: £36,230 - £39,204 per annum pro rata (£18,115 pro rata'd)
  • Hours: 18 hours per week - Mondays and Tuesdays all day and Wednesday half day.
  • Contract Type: Secondment / Fixed Term Contract - ending 31st March 2026.

This is a great opportunity to join our team - Employer of the Year Housing Heroes Awards 2025and one of LinkedIn's Top Companies 2024

We have a rare and exciting position available for a customer-focused Neighbourhood Response Officer to join us in the Kent team covering the Maidstone area.

You'll be working collaboratively with our residents and external agencies to ensure that our estates are kept clean and safe and any improvements are identified, planned and delivered.

Ensuring vulnerable customers are supported and that any anti-social behaviour is addressed and prevented.

Please review the full role profile on our website before applying.

Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.

Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer.

Closing Date:Monday 15th September 2025 at midnight.

This is a hybrid role with a base location at our offices in Maidstone.

Candidates will be expected to carry out shadow visits and attend the office when required as part of the training and induction process. You will also be required to attend the office at least one day per month for meetings.

Applicants must be able to travel across the Maidstone region as required so access to own vehicle is essential. Occasional travel across the South region may be required as and when needed.

This post is subject to Basic Criminal Record Check Clearance.

At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

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By applying, a Reed account will be created for you. Reed's Terms & Conditions and Privacy policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.