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OPERATIONAL LEADERSHIP
1)Oversee daily store operations, ensuring a seamless and exceptional customer experience that resonates with their customers and community.
2) Implement and uphold the brand's retail standards and practices that drive operational ef?ciency and brand consistency.
3)Analysesalesdataandcustomerfeedbacktoinformstrategiesthatenhancestoreperformanceand customer satisfaction.
4) Build and maintain strong partnerships with retailers and stakeholders to enhance the brand's retailpresence
5) SalesandPerformanceManagement6) Drivesalesgrowthbydevelopingandexecutingstrategicinitiativestomeetandexceedsales targets and KPIs
7)Collaborate with the team to set individual and collective salesgoals
8) Monitor inventory levels and coordinate with stock team to ensure optimal productavailability
9) Customer Engagement and Experience
10) Cultivate strong relationships with customers, creating a welcoming and engaging counter environment
11) Leadthedevelopmentandexecutionofin-store eventsandpromotionsthat align with thebrand and resonate with customers
12) Addresscustomerinquiriesandresolveissuespromptly,ensuringhigh-qualityserviceand satisfaction
TEAM DEVELOPMENT AND COACHING?Recruit ,train ,andmentorteammembers, instilling the brand'sscorevaluesandstandardsinallaspects of their work.
?Fosteracollaborativeandpositiveteamculture,encouragingopencommunication and mutual support.
?Conduct regular performance evaluations and provide constructive feedback to support individual and team development.
SKILLS,KNOWLEDGE&EXPERIENCE?2+yearsexperienceinamanagementroleintheretailindustry
?Demonstratedexpertiseinmanaging andcoachinganddeveloping ateam
?Excellent interpersonal skills and ability to connect with diverse customers and teammembers
?A passion for the beauty industry and luxury retailenvironments
?Demonstratedsuccessindrivingindividualand teamsalestargetsandKPIs
?Experienceininventorymanagementandvisualmerchandising
?Availability for a ?exible schedule ,includingweekends
?Skilledatengagingwithallmanagementlevelsandfosteringcollaborative ,positivebusiness relationships
This role is a great opportunity for someone who really wants to build a career with a spectacular brand who are growing and succeeding!
