Back to search
Our international client requires an experienced Receptionist/Facilities Administrator to join their team on a rolling contract basis to commence in October 2025.
Responsibilities:
- Presenting a professional front-of-house corporate image to callers, visitors, and staff.
- Answer incoming telephone calls,greet visitors,and provide customer support.
- Assist Facilities where appropriate, including managing mail-ordering, stationery, and lunches.
- Liaise with local uniform suppliers on new orders and uniform deliveries.
- First point of contact for staff reporting building/landlord issues to Helpdesk and maintaining records of such reports.
- Arranging travel: taxis, couriers, and supporting Facilities where necessarywith hotel bookings and flight bookings.
- Ad hoc administration duties forFacilities Manager and DepartmentManagers, assisting with ad hoc projects.
- Taking hospitalitybookings for internal and external meetings and informing IT when AV equipment is required.
- Monitoring Facilities and reception mailboxes.
- First point of contact for staff requesting service from our off-site records management service provider.
Daily duties will include, but are not limited to:
Answer incoming calls in a professional, courteous, and helpful manner, redirecting them to the appropriate telephone numbers.
Vetting calls so that the no-name policy does not result in a caller being unnecessarily turned away.
Announce calls whentransferring a call.
Check messages from the nighttime voicemail mailbox
Greet visitors in a professional, courteous, and helpful manner.
Ensure all guests and visitors sign in and receive guest badges.
Notify employees of guest and visitor arrivals.
Handle incoming deliveries to the front desk and distribute/ arrange courier shipments/same day/overnight.
Sort mailin the morning, collate mailthroughout the day in readiness for collection.
- Assist the FacilitiesManager in sourcing and ordering stationery, sundry office supplies, including water, and catering.
- Book taxis for internal and external customers.
- Ordering the collection and delivery of records from our off-site archive management service supplier and managing the process generally.
- Assisting Facilities Manager withinforming building maintenanceof requests (e.g., air con). Monitor and log requests through Facilities.
- Monitor and control car parking in conjunction with Security.
- Liaise with cleaning/security teams and report issues to the Facilities Manager.
- SupportFacilities anddepartments with general administration duties and ad hoc projects as required.
- Perform clerical functions as required: word processing,mail, filing, organizing, and photocopying.
- Handle routine correspondence in the office.
Relationships
- Report to the Facilities Manager
- With all UK employees
- With all external visitors
Desirable Qualifications and Experience
- Previous reception and administration experience
- Good PC Skills
- Good communication and customer service skills
Hours: 8.00 a.m. to 3.00 p.m., Monday to Friday
On-site role
Parking is available
Role to commence October 2025
Interested/ Please apply
