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Credit Control Administrator - Full time, permanent position
Salary - 25,000 - 27,000 per annum
Hybrid working
Manchester City Centre
Client Details
Are you a detail-oriented, confident communicator with experience in credit control, financial administration or retail? Ready to take the next step in your career with a supportive and expanding business?
We're working with a well-established and growing company who are looking to add a Credit Control Administrator to their finance team.
Description
The key responsibilities of a Credit Control Administrator will include:
- Supporting the Credit Controller by contacting customers via phone and email in line with established procedures for overdue payments.
- Manage incoming calls relating to enquiries and ledger queries, ensuring a professional and helpful response.
- Liaise with third-party providers by preparing and submitting claims within required timeframes.
- Assist in the recovery of arrears.
- Respond promptly and professionally to all credit control-related enquiries from both internal departments and tenants.
- Maintain accurate and up-to-date tenant records, reflecting any changes in circumstances such as solicitor involvement, payment arrangements, or updated contact information.
- Prepare credit control letters and documents, manage filing, and provide general assistance to the accounts department as required.
Profile
A successful Credit Control Administrator will be:
- Previous experience in a Credit Control or Finance administration
- Competent in dealing with people face to face and over the telephone
- Ability to manage own time effectively, including organising and prioritising workload.
- Thrives in a busy environment.
- Flexible approach and positive attitude.
- Excellent communication skills.
- Methodical, systematic, accurate and highly organised.
- Friendly, helpful and pleasant manner, willing to learn, assist and advise.
- Enthusiastic and committed approach.
- Excellent numerical and literacy skills in order to undertake a range of tasks.
Job Offer
- A salary range of 25,000 - 27,000 per annum, depending on experience
- Hybrid working opportunities
- Generous holiday allowance
- Genuine opportunities to progress and develop a career in finance within a thriving industry and supportive team
- Modern office with good transport links
- Pension and other employee benefits
