Back to search
We have a opportunity for a Coordinator to join our clients dispatch team in Manchester on a inital 3month contract.
The role will be working within their Security team coordinating works for engineers
You will be expected to;
- Dispatch engineers using software, prioritising jobs based on needs and job urgency.
- Reallocate tasks and collaborate with engineers and management to resolve any issues.
- Communicate with customers, managing expectations and resolving conflicts.
- Build strong relationships with customers, providing solutions and feedback for improvement.
- Track job progress to ensure timely completion and adherence to service standards.
Ideally we are looking for someone with coordinating, dispatch experience within a service environment, although will consider someone from a customer service/fast paced environment background
