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Overview
The role of a House Manager is an exciting and dynamic one, with no day the same as the last. Youll be responsible for delivering excellent customer service which meets and exceeds expectations, supports the needs of the individual and promotes happy living. Youll have great people skills, a can do attitude and empathy. As well as being a people person, youll also be business minded and always be on the lookout for opportunities to improve and enhance Commerson Estate Managements services for our customers.
You will get the best of both worlds with opportunities to work as part of a team and on using your own initiative. Knowledge or previous experience of working with older people, managing budgets, complaint handling and safeguarding of vulnerable adults is preferred, but not essential for this role. A level 3 certificate or diploma in housing is desirable.
Commerson Estate Management is proud to be an equal opportunity employer.
Living within a Commerson property is about providing older people with independence and security within a happy community. Residents look to us to provide them with a safe, well-maintained home and take the stress out of everyday life.
The successful House Manager will have the following key competencies:
- Excellent communication skills with a real can do attitude.
- Experience in a professional customer service orientated position.
- A professional approach with high quality standards.
- To be reliable and flexible to deal with any emergencies on the development.
- Thrives in a busy a varied role, where every day will be different.
- Be resilient and can problem solve effectively.
- An awareness of basic Health and Safety will be a distinct advantage.
- Computer literate including Microsoft Word and Outlook.
- Sound Time Management skills.
- Excellent Planning and Organisational skills.
- Ability to control budgets.
Previous Experience
- Experience of working with vulnerable people or the elderly is required
- Knowledge of current Health and safety in social care sector
- Experience of dealing with contractors
- Customer Service Experience essential preferably from a customer facing role.
Full training will be provided.
Previous Applicants will not be considered
Job Types: Full-time, Permanent
Pay: Up to £23,660.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Manchester M32 8QA: reliably commute or plan to relocate before starting work (required)
Experience:
- Housing: 1 year (preferred)
Work Location: In person
Reference ID: House Manager
