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A highly regarded and expanding Manchester based dynamic law firm specialising in credit hire and housing disrepair claims are currently looking to recruit a Insurance Claims Handler to work within the FNOL team on a full time basis.
The firm are looking for motivated individual to manage a portfolio of credit hire claims from inception to settlement, ensuring compliance with legal standards, and protecting the firm's interests through effective negotiation and investigation.
Job Title: Credit Hire Claims Handler
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Location: Manchester City Centre – Fully Office Based
Salary: £27,000 PLUS monthly bonus (OTE £45,000)
Hours: Shift work – Week 1 8am – 5pm / Week 2 10am – 7pm / Weekend Work Required (working 2 days one Saturday and one Sunday per month)
Benefits: Great salary and monthly performance bonus, modern offices in the heart of Manchester, supportive, friendly, and fast-paced environment, excellent career progression opportunities and firm wide rewards including quarterly social events and annual trips abroad
Key Responsibilities:
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- Handle a caseload of credit hire claims, ensuring timely and accurate processing from notification through to settlement
- Make informed liability and indemnity decisions, utilizing case law and available evidence
- Manage inbound and outbound communications with clients, third parties, garages, and suppliers
- Take ownership of complaints, aiming for resolution on the first point of contact
- Meet monthly targets related to claim settlement and cost reduction
Essential Skills & Experience
- Proven experience in insurance claims
- High level of accuracy and attention to detail
- Commitment to delivering outstanding customer service
How to Apply:
This opportunity is being managed confidentially by HarKaye Core Talent. If you’re an experienced Claims Handler looking for a new challenge within a well-regarded firm, we’d love to speak with you. Please apply with your CV or contact us directly to arrange a confidential conversation.
