Property Claims Advisor

MPJ Recruitment Ltd

Posted 7 hours ago, valid for 25 days

Manchester, Greater Manchester M17 1DJ, England

Full Time

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Sonic Summary

The Property Claims Advisor position offers a salary of £27,000 DOE plus a performance-based bonus.
Candidates should have experience in the property and drainage industry, although the specific number of years required is not stated.
The role involves managing claims from notification to settlement while liaising with clients, policyholders, and contractors.
Additional responsibilities include ensuring timely appointments of contractors and improving processes to enhance customer experience.
Benefits include training opportunities, an annual salary review, a company pension, and employee wellness initiatives.

Property Claims Advisor

Salary - £27,000 DOE + Bonus

Hours - 9am to 5.30pm, Mon - Fri

Delph

MPJ Recruitment are currently on the lookout for an experienced Property Claims Advisor within the property and drainage industry to join one of our insurance based clients.

Our clients are one the UK's leading providers inspecialist investigations, repair and renewal services for the insurance industry.

Property Claims Advisor responsibilities:

Proactively handle claims from claim notification through to settlement
Liaise with clients, policyholders, and contractors to gather information, provide updates, and manage expectations to ensure a smooth customer journey
Ensure the prompt appointment of relevant network contractors to each claim
Provide complete and accurate information to contractors to enable them to respond in line with our requirements
Demonstrate empathy and understanding when liaising with policyholders
Dealing with incoming enquiries from clients, insurers and other third parties in a professional and timely manner
Endeavour to constantly improve processes and procedures
Act as a contributing member of the team and undertake such other duties as reasonably required
Ensure all claims are handled within the appropriate timescales & in accordance with KPI’s and SLA’s.
Gather and process information to support the effective assessment of claims
Ensure any technical referrals required contain all relevant information and recommendations
Use knowledge to review and interpret site specific data, information, and images to make decisions on policy liability, approve estimates and scopes of work, repudiate claims, amend scopes of work and challenge contractors reports and estimates
Work with contractors to find the most effective solutions to practical property damage issues

Property Claims Advisor Benefits:

Catalyst Academy Training
Opportunity to progress and develop your skills
Annual Salary review
Performance based Bonus Scheme
Smart casual dress code
Social events
Company pension
On-site parking
Birthday Leave
Employee wellness

If this is an opportunity of interest for yourself, please apply and we will be in touch.

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