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Printer Support Engineer / Technical Support Specialist

4Square Recruitment Ltd
Posted 2 days ago, valid for 2 days
Location

Manchester, Greater Manchester M17 1DJ, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Printer Support Engineer position offers a salary of up to £32,000 plus bonuses and a company car.
  • Located in Manchester, candidates must be eligible for DBS clearance to apply.
  • The role involves providing technical support for printers, copiers, and multifunctional devices, ensuring seamless operations for key accounts.
  • Applicants should have field technical support experience, preferably with printers or copiers, along with a relevant technical qualification.
  • The company offers a competitive salary, a supportive team environment, and ongoing training opportunities.

Printer Support Engineer / Technical Support SpecialistSalary: Up to £32,000 + Bonus + Company CarLocation: Manchester (Must be eligible for DBS clearance)

About the Role:

We’re seeking a skilled Printer Support Engineer to join our team, providing exceptional technical support for printers, copiers, and multifunctional devices. You’ll be the go-to expert for troubleshooting, maintenance, and client support—ensuring seamless operations for our key accounts.

Key Responsibilities:

? Provide hands-on technical support for printers/copiers, resolving issues within SLA timeframes? Perform routine maintenance, updates, and assist with installations? Log and track faults, reporting recurring issues to improve system reliability? Maintain boot/site stock levels and backup colleagues during busy periods? Build strong relationships with clients and stakeholders? Attend training to stay ahead of industry tech and solutions

Skills & Experience Required:

? Field technical support experience (printers/copiers/MFDs preferred - EPOS/white goods experience accepted)? City & Guilds or similar technical qualification? Logical problem-solving with a focus on quick, accurate resolutions? Outstanding communication and customer service skills

Why Apply?

  • Competitive salary + bonus + company car

  • Opportunity to work with cutting-edge printing solutions

  • Supportive team environment with ongoing training

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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