Zoho One Systems Manager

Douglas Scott Legal Recruitment

Posted 2 days ago, valid for 2 days

Manchester, Greater Manchester M17 1DJ, England

Full Time

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Zoho One Systems ManagerLocation: Manchester City Centre (Hybrid)Salary: Negotiable A forward-thinking law firm in Manchester is on the lookout for a Zoho One Systems Manager—someone who thrives on solving complex problems, simplifying the day-to-day, and turning business challenges into seamless digital workflows. This is not just a support role. It's an opportunity to lead, innovate, and make a measurable impact across multiple companies. From CRM to Finance, Projects to Automation, you'll be the go-to expert shaping how systems work—and how people work smarter. What You’ll Be Doing This role sits at the heart of operations. You’ll be the driving force behind how Zoho One powers the business, making sure every app talks to each other and every process runs like clockwork. Expect variety, autonomy, and a chance to get creative with automation and optimisation. Key Responsibilities

Own the entire Zoho One ecosystem across multiple businesses
Customise, configure, and continuously improve key apps: CRM, Projects, Books, Desk, Creator, and more
Design smart workflows and build automation that eliminates repetitive work
Train teams and champion best practices across all departments
Keep data sharp, clean, and ready to drive decisions
Build insightful dashboards and reports to give leaders what they need, when they need it
Spot inefficiencies and fix them—fast

What You Bring

1+ years of experience in CRM, systems, or operational roles
Proven hands-on knowledge of Zoho One (you know your way around more than just CRM)
Experience with automation tools like Zoho Flow, Zapier, or similar
Strong analytical mind and a natural systems thinker
Confident communicator who can work independently and across diverse teams

Bonus Points For

Experience in legal, consulting, or other professional services environments
A working knowledge of GDPR and data privacy essentials
A background in Business Operations, Information Systems, or tech-savvy problem-solving

Why This Role?Because you'll be more than a systems manager—you’ll be a systems architect, shaping how growing businesses operate every day. If you're ready to take the lead and love making tech work harder (and smarter), this is your next move.

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