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Client Care Advocate

The Portfolio Group
Posted 3 days ago, valid for a month
Location

Manchester, Greater Manchester M24WU, England

Salary

£25,000 per annum

Contract type

Full Time

Health Insurance
Retirement Plan

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Sonic Summary

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  • A global software business in Manchester is seeking a Client Care Advocate for an office-based role, requiring 1-2 years of experience in complaints and resolution.
  • The position involves providing top-notch service to clients and assisting Customer Care Specialists with client queries.
  • Candidates must possess excellent listening skills and the ability to thrive in a fast-paced environment.
  • The salary for this role is £28,000, with additional benefits including a profit share scheme, 25 holidays plus bank holidays, and a contributory pension scheme.
  • This is a great opportunity for individuals looking to advance their careers in client care.

A fast paced, global software business leaders are looking for a talented Client Care Advocate in Manchester - office based 5 days a week

About the Role

In a fast paced, global business, provide a best-in-class service to new and existing client. Support the Customer Care Specialists by investigating and accurately recording client queries. Contribute to the business's Super Service strategy whilst exceeding individual KPIs.

Skills and Experience

  • Complaints, Resolution experience is essential
  • Must have excellent listening skills and be able to communicate with clients
  • The ability to work in a fast-paced environment

Benefits

  • Profit Share Scheme
  • 25 Holidays + Bank Holidays
  • Day off on your Birthday
  • Social Events Throughout Year
  • Contributory Pension Scheme
  • Private Health Insurance after 5 years
  • Cycle to work scheme
  • Season Ticket Loan Scheme

Great opportunity for someone looking to excel in their career!

48325MSR

INDMANJ

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.