HR Officer

We're Hiring: HR Officer (12-Month Fixed Term Contract)

Are you passionate about employee relations and creating a positive, supportive workplace culture? We’re looking for an xperienced HR Officer to join our team at our Marlow Head Office on a 12-month fixed term contract.

This role is all about people. You’ll be the first point of contact for employee relations matters, supporting managers and employees, resolving issues with empathy and fairness, and ensuring our practices are consistent, compliant, and aligned with our values. If you thrive in a fast-paced environment and love making a real impact on workplace culture, this could be the perfect opportunity for you.

As part of working for TTi, we offer many exciting benefits! It’s our people that are crucial to the success of our business and therefore we offer a vast range of comprehensive benefits to our team.

• Free on-site parking at the office

• A non-contractual work from home option (ideally on successful completion of first 3 months of employment)

• 25 days holiday + bank holidays

• Private Medical & Dental Insurance

• Group Life Assurance Benefits

• Annual Gym Allowance

• Discounted Milwaukee and Ryobi products

• Access to our TTi Benefits Hub which includes discounts with many high street retailers

• Support towards Eye Sight Tests for DSE use

• On-site 3rd party restaurant and coffee shop in our offices

As well as the above benefits, the wellbeing of our employees is of utmost importance to us and we offer an Employee Assistance Programme, giving employees access to a confidential helpline 24/7.

Employee Relations (Primary Focus - 60%)

• Serve as the first point of contact for employee relations issues, providing guidance and support to employees and managers.

• Manage and resolve employee grievances, disciplinary actions, and conflict resolution in line with company policies and employment law.

• Conduct investigations into employee complaints and prepare detailed reports and recommendations.

• Support line managers in handling performance management cases, including capability and conduct issues.

• Promote a positive work environment through proactive engagement and communication strategies.

• Monitor employee morale and engagement, identifying trends and recommending interventions.

• Deliver in-house training to line managers on effective people management practices.

• Maintain accurate and confidential records of all employee relations matters.

HR Operations & Support (40%)

• Assist in the implementation of HR policies and procedures.

• Assist in establishing training needs and coordinating of learning and development programs

• Support recruitment and onboarding processes as needed.

• Maintain and update employee records in the HRIS (Workday) system.

• Assist with HR reporting and analytics.

• Support with ensuring timely handling of emails in the HR inbox on a daily basis

• Participate in HR projects and initiatives aimed at improving employee experience and organizational culture.

• Maintain employee records in compliance with GDPR and internal data governance standards.

• Support the timely and accurate processing of payroll via 3rd party (ADP) system

• Act as the first point of contact for HR queries, including payroll, benefits, and policy guidance.

• Willing to be trained as a First Aider, Fire Marshall and be the Health and safety (H&S) representative in support of H&S administration

• Any other reasonable duties as assigned by the Line Manager from time to time

Key Skills & Competencies:

• Strong knowledge of UK employment law and HR best practices.

• Excellent interpersonal and communication skills.

• Excellent planning, organizational and time management skills

• Ability to handle sensitive and confidential information with discretion.

• Conflict resolution and negotiation skills.

• Strong analytical and problem-solving abilities.

• Proficient in Microsoft Office including Excel at intermediate level

• Competent working on HRIS systems, experience using Workday desirable

Qualifications & Experience:

• Degree educated and CIPD qualified (Level 5 or above) essential

• Minimum 4 years of experience in an HR role with exposure to employee relations.

• Experience working in a Head Office based HR role, ideally in a similar industry

• Experience in a fast-paced, multi-disciplinary environment is desirable.