Credit Controller
Join our outstanding client, a renowned automotive brand based in Milton Keynes, offering a supportive and inclusive workplace - a fantastic opportunity you won't want to miss!
Within the Corporate Credit Control team, where you will play a vital role in managing credit control processes across our Fleet, Public Sector, RaC customer portfolios, Retailers, and insurance repairers.
You will apply your process expertise, technical skills, and customer service abilities to ensure funds due to the business are recovered on time, correctly allocated, and managed in full compliance with procedures.
Key Responsibilities
- Manage credit control processes, ensuring payments are received per agreed terms.
- Proactively monitor accounts, complete daily chaser calls, issue default letters, and minimise aged debt exposure.
- Allocate customer payments in SAP FI accurately and complete reconciliations based on remittance advice.
- Investigate and resolve complex account and invoicing queries with internal teams and customers.
- Monitor failed Direct Debit payments, take corrective actions, and reinstate mandates.
- Review customers in arrears, escalate to management, and coordinate legal actions or vehicle recoveries as needed.
- Maintain accurate reporting, update debt trackers, and provide updates during monthly reviews.
- Build and maintain strong relationships with corporate customers and key internal stakeholders.
- Recommend process improvements and support compliance with FCA, Data Protection, and audit standards.
About You
We're looking for someone with:
- Experience in credit control (corporate or fleet environment ideal).
- SAP FI knowledge (desirable) and strong Excel skills (essential - pivot tables, lookups, formulas).
- Strong understanding of credit control accounting, reconciliations, and financial investigation.
- Confidence managing complex queries and challenging conversations.
- Excellent time management, attention to detail, and process discipline.
- Strong communication and relationship-building skills, both internally and externally.
- A proactive, solutions-driven mindset with the ability to challenge where needed.
This will be a 6-month contract covering a MAT Leave.
Monday - Friday, 30hrs per week
Hybrid work option
14.53 per hour.
Ready to Apply?
If you have the experience, skills, and drive to thrive in this role, we'd love to hear from you!
Apply today