Support manager

Ambis Resourcing

Posted 2 days ago, valid for 13 days

Milton Keynes, Buckinghamshire MK93GA, England

£45,000 - £65,000 per annum

Full Time

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Sonic Summary

The ERP Support Manager position is available at a growing ERP software company that offers clear progression routes and hybrid working, requiring two days per month in Milton Keynes.
Candidates should have experience as a support manager for ERP vendors such as Kerridge, OGL, Epicor, or similar solutions.
A strong background in application support and team management is necessary, as the role involves overseeing first, second, and third line support.
The position includes responsibilities such as appraisals, training schedules, roster management, and customer meetings, reporting directly to the operations director.
The salary for this role is competitive, and candidates should ideally have several years of experience in a similar position.

ERP Support Manager (ERP, Application Support, Stock Management) - Join a growing ERP software leader with clear progression routes and hybrid working!

2 days per month in Milton Keynes.

This is a chance to run an ERP support team has a man manager for an ERP vendor.

Ideally you will be a support manger for another ERP vendor like

Kerridge
OGL
Epicor
IRIS
OneAdvanced
Infor
Priority ERP
Sage 200, Sage Intacct Sage X3
Business Central
Orderwise

Or other ERP solution

You will need a strong background in application support, managing team, managing the "queue" across first second and third line support.

You will get involved in:

Appraisals

Interviews

Training schedules

Roster management

Customer meetings

Negotiating SLA's

And this role reports to the operations director.

The team functions well and is happy, there is very limited staff turnover, this is a new role to take the weight of responsibility from the Operations director.

Please apply and I'll read your CV. Thanks Jake

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