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Milton Keynes | Hybrid after 6 MonthsMon-Fri, 08:30-17:00
We're recruiting on behalf of a well-established company in the commercial equipment sector, looking for an organised and proactive Billing Administrator to support their busy service operations team.
You'll play a key role in ensuring customers receive timely updates and solutions, while coordinating with technicians and internal teams to deliver exceptional service.
Key responsibilities:
- Coordinate service calls and parts deliveries
- Acting as the main point of contact for key customers, providing updates and resolving service-related queries
- Liaise with planners, technicians, and internal departments
- Prepare quotes, place approved parts orders, and track deliveries
- Maintain accurate records in SAP and customer portals
- Provide updates to customers, including ETAs and job statuses
- Handle pricing requests and resolve customer complaints professionally
Requirements:
- Previous experience in a service or account coordination role
- Excellent organisation and communication skills
- Confident handling customer issues
- SAP knowledge (desirable but not essential)
A great opportunity to join a friendly, fast-paced team with room to grow.
Apply now to find out more!
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
