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Client Services & Business Support Coordinator
Needham Market
Up to 35,000 depending on experience
Join a dynamic, growing company where no two days are the same!
Are you personable, proactive, and highly organized? Do you thrive in a fast-paced, client-focused environment? We're looking for a Client Services & Business Support Coordinator to be the glue that keeps our client relationships strong and our operations running smoothly.
Key Responsibilities:
Client Engagement & Business Development
- Follow up on warm leads and book appointments for senior team members
- Represent the company at events and meetings (non-technical capacity)
- Prepare client-facing materials and ensure follow-up on meeting actions
- Assist with proposals, presentations, and documentation
Service & Office Management
- Manage office operations (supplies, vendors, travel bookings, etc.)
- Keep the office professional and visitor-ready
- Act as point of contact for internal and external service providers
Administrative & Team Support
- Maintain CRM with up-to-date client data
- Assist with reporting and business development tracking
- Help plan marketing campaigns and client communications
- Provide general admin support to leadership
What We're Looking For:
- Experience in client service, admin, or business support roles
- A confident, friendly communicator - in person and on the phone
- Highly organized with a sharp eye for detail
- Proficient with Microsoft Office and CRM systems
- Comfortable working independently and in a team
Bonus Skills:
- Experience representing a company at events
- Familiarity with sales/business development processes
- Exposure to collaboration tools like Teams, Zoom, Trello/Asana
- Positive, can-do attitude
Why Join Us?
- Supportive and friendly team culture
- Varied role with exposure to events, sales, and office operations
- Real opportunity for professional growth and skill development
- Be part of a growing company making an impact
